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Service Coordinator


Location

Navi Mumbai | India


Job description

Responsibilities:

• Team management
• Taking care of assigned customer accounts
• Ensure the tickets are logged as per the SLA
• Coordinating with Engineers and partners for scheduling the call • Spare part Transactions follow up with an internal-external team
• Call Closure as per the TAT.
• Preparing Daily and Monthly MIS and sharing with the internal and external team.


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