Commercial and Revenue Assurance Manager
Location
Kolkatta | India
Job description
As a Commercial Manager in the utility industry, you will play a vital role in overseeing and optimizing the commercial operations of the organization. You will be responsible for managing utility bill reconciliation, ensuring timely follow-ups, and driving cost-effective strategies. Your primary focus will be on optimizing financial performance and ensuring efficient utilization of resources. This role requires strong analytical, organizational, and communication skills to effectively collaborate with internal and external stakeholders.
Billing
- Ensuring meter timely and accurate meter reading.
- Ensuring accurate bill generation including delayed payments and penalties
- Ensuring Bills are intimated/communicated thru protocol.
- Ensuring payment is made as per billing.
- Clarify any enquiry on billing.
Key Accounts Management
- Assess demand of customer current and future.
- Monitor demand and supply gap.
- Monitor supply vs contract.
- Provide update to team on projected demand
Utility Bill Reconciliation
- Oversea the accurate and timely collection & reconciliation of utility bills.
- Verify the accuracy of billing data, identifying discrepancies, and resolving any billing errors or disputes.
- Coordinate with utility service providers and vendors to ensure prompt and accurate billing information.
Revenue Assurance
- Identify Revenue Leakages.
- Devise strategies for maximization of revenue.
Follow-Up and Payment Management
- Ensure prompt processing of utility bills and payments..
- Monitor outstanding bills and actively follow up with relevant departments or personnel to expedite payment.
- Collaborate with Finance and Accounts payable teams to streamline payment processes.
Budget Management
- Assist in the preparation & monitoring of utility budgets, including forecasting future expenses based on historical data and industry trends.
- Work closely with the finance team to align budgetary requirements with overall organizational goals.
Cost Optimization
- Identify opportunities for cost savings and efficiency improvements in utility consumption and expenses.
- Implement strategies to optimize utility consumption and negotiate favourable rates with utility service provides.
Compliance & Regulations
- Stay updated with industry regulation, tariff changes, and compliance requirements related to utility billing and usage.
- Ensure the organization complies with all relevant regulations and manages any regulatory reporting related to utility operations.
Stakeholder Management
- Collaborate with internal teams, such as operations, facilities and finance, to understand utility consumption patterns and drive informed decision-making.
- Communicate with utility service providers and vendors to negotiate contracts, resolve issues, and maintain positive relationship.
Reporting and Analysis
- Generate regular reports and analysis related to utility expenses, consumption patterns and performance metrics.
- Use data insights to make informed recommendations for process improvements and cost-saving initiatives.
Qualifications and Requirements
- Bachelor s degree in Engineering along with Business Administration, Finance or Operations.
- Proven experience in the utility industry, preferably in a managerial or similar role OR
Proven experience in FMCG, Institutional Marketing on market analysis
- Strong financial acumen and analytical skills with the ability to interpret data and draw actionable insights.
- Excellent communication and negotiation skills to engage with stakeholders and external vendors.
- Familiarity with utility billing systems and utility regulations.
- Proficiency in using relevant software, Billing Software, tariff Mechanism, including MS Office and data analysis tools & SAP.
- Demonstrated ability to manage multiple tasks, prioritize workloads, and meet deadlines.
- Strong problem-solving skills and a proactive approach to resolving issues
Work Experience:
Minimum 10 years of work in Utility Power, telecom or Utility services.
Experience of large client management.
Must have worked in Eastern part of India , Skills
Language : Must be proficient in verbal and written Bengali, Hindi and English.
Must be IT savvy.
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