Manager - Customer Service
Location
Chennai | India
Job description
What You'll Do
Co ordiantion with Internal and external customer to achieve their satisfaciton by fulfilling their requriements on time
- To ensure orders received are acknowledged on time
- Ensure that the delivery dates are the best dates to customers
- Ensure timely execution of orders
- Co-ordination for Advance payments
- Quality communication to customers and sales
- Provide data in an expeditious manner to the Credit Controller to clear shipments
- To send the proforma invoice to customers
- To obtain Pre dispatch of purchase order amendments from customers
- Co-ordinating with customer and the factory for pre dispatch inspection
- To review the Order review checklist for processing the order and for documentation
- Dispatch clearance to factory for invoicing
- Coordination with internal team and external team ( customers) to have change in the dates to attain OTTR.
- Handling customer Repair & returns
Qualifications Commerce Graduation
10-15 years experience
Skills Ethical &, Diversity. Accountability, Global Minset, C. Improvements
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Job tags
Salary
