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Staffing Manager-Assistant Manager


Sopra Steria


Location

Noida | India


Job description

Below is the expectation from the TL role

Overall experience +6yrs (preferred) Hands on TL exp (on paper) – 3 to 4 yrs (as suggested, happy to look into SME experience as well subject it is on paper) Role – 70% hands-on and 30% management activities (this is subject to vary depending on business dynamics)

Competencies (Soft & Technical skills) Good Comms (written and verbal) MS office knowledge (especially excel) Proactive thinking Highly flexible Performance & KPI management – Succession Plans, PIPs etc Fast Paced Hands-on recruitment (key) Well versed with UK geography (preferred) however we are flexible with other geographies (US) etc

Hands-on – Individual Minimum 14 subs a week to onshore resource manager of which 10+ subs to end client Minimum GP of £3K+ per month Above is subject to change given business ask

Management activities – Team Daily and weekly MI reporting on team performance Daily / Weekly meetings with team & onshore resource managers (multiple stakeholders) Performance management of c12 FTE’s (Team size). Driving minimum 20 subs per week per person to onshore resource manager of which 14+ to end client. Ensuring minimum 120 calls with talk time of 2+ hours per person Monthly 1-1s (documented) Ensuring recruitment process is thoroughly followed by the team (conduct process wellness checks) Work in conjunction with offshore SDM to exceed expectations of onshore team (client)

Good to Know Dual reporting SDM (offshore) & Resource Manager (onshore) Staff augmentation, control is majorly with onshore(client) however driving Sopra Steria values & initiatives is equally important


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