Location
Secunderabad | India
Job description
About role
- Installation of Client Operating Systems Windows 10,
- Diagnosing and resolving the issues in all operations related things like MS office. User applications,
- Configuring and Troubleshooting office365 Outlook
- O365 Mail configuration in androids, iPhone and iPad.
- Managing data base of server & creating new users accounts from AD domain server
- Installing & Maintaining the Laptops & desktop systems integrated with server.
- Installation Configuration Maintaining the lan Networking.
- Identifies, diagnoses, and resolves network problems.
- Implementation / Administration / Maintenance of Active Directory Infrastructure.
- Installation and Configuration of ADS for Domain models.
- Backing up of Active Directory and ASR (Automated system Recovery).
- Policy Updating in client machines.
- Troubleshooting network printers & configure it through server.
- Diagnosing the hardware fault in laptops & desktops.
- Hands-on experience in planning, implementation, and growth of the AWS cloud infrastructure
- Experience in Build, release, and manage the configuration of all production systems
- Experience in managing continuous integration and deployment methodology for server-based technologies
- Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
- Experience working on Citrix deployment and user administration, profile management
- Hands-on knowledge on user administration (performance tuning of Citrix) along with Infrastructure team to coordinate updates and patches
About you
- Excellent communication skills. Proven experience in handling IT operational support for Sr (CXO level) customers (preferably US based customers).
- Relationship management : Passionate individual with professional etiquettes to manage situations under pressure (specially with disappointed customers).
- Proven experience in a Systems administrator role supporting multiple technologies like Windows, Citrix, O365, AWS
- Good Infrastructure and technology knowledge and experience working with US or UK in client facing roles.
- Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.
- Ability to set up and configure server hardware.
- Familiarity with backup and recovery software and methodologies
- Great at organizing, prioritizing and multitasking.
- Experience with Windows Servers, virtualized servers (Hyper-V, VMWare, Microsoft Azure servers (VMs), etc.
- Planning and recommending improvements in server security configurations and overall system and network security
- Open / Acknowledge / Maintain / Update status on open incidents, tasks, change requests
- Maintains system compliance with information security policies
- Implements changes to Network infrastructure in order to correct errors or enhance functionality
- Develops processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
- Prepares technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
Preferred but not mandatory:
- Any MS certification
- Experience with AWS or Azure
- Any scripting experience would be plus
- Experience with Terraform, Cloud Formation would be a plus
Other Job Requirements:
- Candidates with Help desk background would be preferred.
- Must be flexible and able to work on a rotational schedule.
- Must be available for on call (as per US time zone support requirements)
- Work with minimal supervision, proactive candidate
Job tags
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