Customer Service Specialist
Domnic Lewis International
Location
Pune | India
Job description
JOB PURPOSE:
- Expand customer base through dedicated support.
- Maintain and enhance customer satisfaction levels.
KEY RESPONSIBILITY AREAS (Roles & Responsibilities):
- Provide sales support to international representatives.
- Generate and share shipment status reports.
- Conduct off-take analysis for informed decision-making.
- Coordinate and follow up on overseas deliveries with customs agents and delivery partners.
- Update and monitor web-tracking systems.
- Ensure timely order acknowledgments and confirmations.
- Monitor transactions for exports to third countries.
Job tags
Salary
