Network Engineer (Delivery
Location
Pune | India
Job description
As an Information Systems Engineer in the SAS Infrastructure as a Service (IaaS) team, you will use your communication and technical skills to support internal and external customers in our hosted & internal environment. You will help design, implement, and support a large heterogeneous network environment. You will be responsible for helping to maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions.
Primary responsibilities for this role include:
- Initial Environment Setup for customers - routers, switches, firewall, F5, Azure including complex VPN tunnel test and turnups
- Moves, add, changes of advanced networking tasks for hosted customers
- Azure Cloud complex network solution setups
- Network Leveraged Services support - Firewall, F5, VPNs
- Consult with SAS PMs, CSDMs, and customers on Hosted Network Solutions
- Escalation Support
- Support Migrations from old network fabric to new fabric and Azure
- OS upgrades for Network Devise
- Reduction of Technical Debt
- Global Management of Wi-Fi and Any Connect Configuration
- Address Security Vulnerabilities, Security and Pen Test Findings
- Audit Evidence response of network environments and configurations
Essential –
- Bachelor's degree in Computer Information Systems, Computer Science, or related quantitative field
- Minimum 4+ years of experience as an Information Systems Engineer in a heterogeneous, dynamic, customer-focused environment
- Excellent troubleshooting skills Networking devices such as Firewalls, LBs, VPNs
- Experience with infrastructure architecture including Servers, Network, Security, Storage and Backup
- Good working knowledge of cloud infrastructure (AWS, Azure etc.)
- Participation in a 24x7 on-call rotation schedule.
- Utilize trouble ticket system (ServiceNow) to address and resolve customer concerns.
- Develop step-by-step documentation for system support tasks.
- Experience with Arista and Cisco Nexus/Catalyst switches
- Experience with Microsoft Azure networking
- Experience with F5 LTM/DNS load balancers
- Experience with Cisco and Palo Alto firewalls
- Knowledge of EIGRP and BGP routing protocols
- Experience with networking for virtualized server environments
- Experience with Cisco and/or Aruba Wireless Networking
- Experience with Cisco ISE
- Experience with Cisco AnyConnect and/or Ivanti/PulseSecure Remote Access solutions
Preferences
- Collaborative team experience with superior problem-solving skills
- Ability to triage requests with multiple admin resource groups
- Understanding best practices around information security and data privacy in relation to system access and availability
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [email protected].
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