Clinton Health Access Initiative (CHAI)
Location
Lucknow | India
Job description
The Senior Analyst will support the State ABDM Office in widening their engagement with healthcare professionals by leveraging various existing platforms such as medical conferences, digital health events, and such others and deepen the engagement with the healthcare professionals through implementation of microsites In the state. This approach is predicated on regular in-person engagement with healthcare professionals in a limited geography. The objective is to introduce ABDM (and more broadly, the value proposition of digitization) to healthcare professionals and facilitate their journeys to ABDM-enabled healthcare delivery. The milestones in this journey include:
- registering healthcare professionals onto the Healthcare Professionals Registry (HPR),
- signing the clinics / hospitals they work at on to the Health Facilities Registry (HFR),
- adopting ABDM-enabled Health Management Information Systems (HMIS) that suit their needs, and
- using the functionalities of the ABDM-enabled HMIS in care delivery to their patients
The microsite approach to adoption is important for the ABDM ecosystem in two main ways:
- By focusing on a specific geography, and engaging deeply with an ecosystem of providers, it helps catalyse demand for ABDM through a flywheel effect. By developing a core of early adopters, it aims to jump start word-of-mouth and demonstrative effects that will drive wider adoption.
- As sites for learning and experimentation, microsites deepen the ABDM ecosystem s understanding of attitudes, incentives and circumstances that can drive or hinder adoption of ABDM, thereby helping to identify new use cases and sharpen its value proposition.
This role provides an opportunity to be at the heart of and directly influence the nascent and fast-moving digital health journey in India. While based out of the State ABDM Office in Lucknow, the successful candidate will be supported by and work closely with our ABDM Adoption team based out of the NHA.
Responsibilities Primary responsibilities will include:
- Working closely with stakeholders at State ABDM Office (SAO), Uttar Pradesh to design and implement an effective communication strategy and for creating awareness about ABDM and conduct regular capacity building initiative(s) in the state.
- Strategic planning and execution of program activities by c losely working with the field team (hired by the Interfacing Agency) and managing week-to-week targets and improvising the implementation strategy (if required).
- Building key stakeholder relationship(s) with (i) ABDM-enabled IT solution providers, (ii) Medical Associations and Councils, (iii) State ABDM office, and other(s) as required
- Systematically monitoring progress, documenting, and distilling insights and reporting for the microsite(s) implemented in Uttar Pradesh.
- Liaising with stakeholders such as the (i) Information, Education and Communication (IEC) team at NHA, and (ii) Various ABDM-enabled IT solution providers to ensure that field team (hired by the interfacing agency) is enabled to provide up-to-date and accurate information to healthcare professionals and to ensure a smooth onboarding process.
- Supporting SAO to identify and participate in medical conferences, workshops, and CME sessions to convey benefits of becoming a part of the ABDM ecosystem.
- Engaging professional bodies and associations of healthcare professionals to leverage their existing communication channels (sessions, newsletters, magazines, blogposts, and such others) for spreading awareness about ABDM among their members.
- Working closely with communication and research partners to sharpen the articulation and methods of conveying the value proposition of ABDM to healthcare professionals.
- Exploring other innovative ways to reach out and engage healthcare professionals to enable them to participate in India s digital health journey.
Qualifications
Required
- Master s/Bachelor s degree in management, public health, engineering, digital health, public policy, or similar fields.
- Work experience of at least 4 years in management consulting, public health, data analysis, public policy, digital health, or allied areas.
- Proven performance in a fast-paced, results driven environment.
Preferred
- Experience working in a multi-stakeholder environment and / or government stakeholder management experience would be a strong positive.
- Experience in e-governance or digital health programs in India.
Skills & Traits:
Required
- Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills.
- High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word.
- Willingness to travel within and across states, as required and for extended periods (up to 40% travel).
- Ability to think strategically, handle ambiguity, and problem solve in a fast-paced, limited-structure, multicultural environment.
- Impeccable integrity
- Humility and open-mindedness
- Learning mentality
- Tenacity and resourcefulness
- Willingness to speak up, and then to commit once a decision is taken.
- Fluency in English.
Preferred
- Ability to navigate complex processes and influence decision-making in a professional and collaborative manner.
- Fluency in Hindi and additional Indian language.
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