International Customer Service Representative

Location

Jaipur | India

Job description

Company Description

Venture Quest is a youth career brand in India, established in 2013 with a focus on quality, efficiency and customer satisfaction. Our headquarters is located in Noida. We offer exceptional talent acquisition and HR solutions to businesses of all sizes. We work with BPOs, KPOs, Insurance & Banking Sector, etc. to provide the best services to our clients. Our work culture is flexible and open, encouraging interaction across the organization to promote innovation and responsiveness to change.

Role Description

This is a full-time on-site role for an International Customer Service Representative located in Jaipur. The role involves responding to customer inquiries in a timely and effective manner, resolving customer concerns and complaints, and maintaining positive customer relationships. The International Customer Service Representative is responsible for ensuring customer satisfaction, delivering exceptional customer experience, and providing support to the customers.

Qualifications

• Customer Service Representatives and Customer Support skills
• Experience in maintaining customer satisfaction, providing exceptional customer service, and delivering customer experience
• Ability to communicate clearly and effectively with customers
• Fluency in English and one or more languages other than Hindi
• Experience in handling customer inquiries, complaints, and concerns
• Strong problem-solving and critical-thinking ability
• Good time management and organizational skills
• Bachelor's degree or equivalent experience in customer service or related field

Perks and benefits

• Unlimited Incentives
• Bonus
• 15-20% hike
• UG/6month experience
• Grad/fresher
• 5.5 days wrokingÂ
• Cabs are available both ways for night shifts only
• provide appropriate solutions and alternatives to the Customers
• 100% customer service.
• Rotational shifts

Relevant skills and qualifications that would be beneficial include: strong work ethic, empathy, passion for customer service, ability to work in a team environment, and familiarity with CRM software.

Contact : HR Ramsha @8273209327

Job tags

Salary