Location
Secunderabad | India
Job description
alliantgroup, LP is currently experiencing explosive growth! As a national consulting firm focused on being the voice to the middle market, our mission is simple: Strengthening American businesses. How do we do this We hire the brightest talent with the most diverse backgrounds who are passionate about making a difference. It's fun to work in a company where people truly BELIEVE in what they're doing!
Brief Description We are looking for a Technical Writer to go above and beyond while providing superb customer service. This person will be responsible for the documentation of day to day operations of our current systems and solutions, and will assist in planning, design, documentation, and implementation of pending projects.
Description Good Listener, Organized, Progressive. Competitive. Fearless. Elite. alliantgroup.
As a national consulting firm focused on being the voice to the middle market, our mission is simple: Strengthening American businesses. How do we do this We hire the brightest talent with the most diverse backgrounds who are obsessed and passionate about making a difference. We are seeking a Technical Writer to join our 'a' team.
We are looking for a Technical Writer to go above and beyond while providing superb customer service. This person will report to the Associate Director and IT Director and will create and maintain the current documentation to ensure documentation, training and presentation standards. Additionally, the Technical Writer will be responsible for documenting and improving existing documents that are needed for the IT department.
Responsibilities - Gather, observe receive & organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
- Maintain records and files of work and revisions.
- Maintain good time management
- Edit, standardize, or make changes to material prepared by other writers or personnel.
- Create technical documentations and tutorials to help end-users use a variety of applications
- Create and maintain the information architecture
- Assist with a variety of communications, both internal and external
- Provide recommendations regarding communication of project planning, status, and results to stakeholders
- Assist in writing documents and emails to stakeholders.
- Prepare written replies of routine and on-going issues regarding program updates
- Confer with team members, customers, representatives, executives to establish technical specifications and to determine subject material to be developed for publication.
- Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.
- Select photographs, drawings, sketches, diagrams, and charts to illustrate material.
- Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
- Read journals and other material to become familiar with product technologies and production methods.
- Observe production, developmental, and experimental activities to determine operating procedure and detail.
- Arrange for typing, duplication, and distribution of material.
- Assist in laying out material for publication.
- Analyze developments in specific field to determine need for revisions in previously published materials and development of new material.
- Ability to coach and train users where needed. Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new items.
- Analyzing needs and product requirements to create adequate and superior documentation.
- Ability to teach others on technical materials.
Qualifications - Bachelor's Degree in related field highly desired.
- Min 5 years of relevant work experience, 4+ years hands-on technical documentation experience desired.
- Certifications are a PLUS
- Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others
- Excellent oral and written communication skills and attention to detail
- Ability to provide support over the phone or in person while always maintaining a professional demeanor
- Good problem solving skills; ability to visualize a problem/situation and think abstractly to solve it
Job tags
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