Customer Care Representative

Location

Noida | India

Job description

Company Overview:

Karizma Konnect is a leading company in the None industry. With a strong presence in the market we strive to provide exceptional customer care and support to our clients. As a Customer Care Representative you will be part of a dynamic team that values professionalism and delivers excellence in customer service.

Role and Responsibilities:

• Handle inbound and outbound calls to assist customers with their queries and provide appropriate solutions
• Responsible for maintaining a high level of customer satisfaction by handling customer complaints and resolving issues
• Provide accurate and timely information to customers regarding products services and company policies
• Maintain customer records by updating account information
• Collaborate with other teams to ensure seamless customer experience

Candidate Qualifications:

• Minimum 1 year of experience in an international BPO voice process
• Excellent communication skills
• Computer and Internet knowledge
• Previous customer service experience

Required Skills:

• Excellent Communication Skills
• Customer Service
• Computer and Internet Knowledge

b2c sales,international voice process,computer and internet knowledge,communication skills,excellent communication skills,customer care,cust service exp,int. bpo voice exp

Job tags

Salary