Assistant Restuarant Manager Bhatinda
Location
Barasat | India
Job description
Job Title: Assistant Restaurant Manager
Job Summary The Assistant Restaurant Manager plays a key role in supporting the overall operation and success of the restaurant. This position involves assisting the Restaurant Manager in daily operations, staff management, customer service, and ensuring that the establishment meets and exceeds its financial goals. The Assistant Restaurant Manager should be a skilled leader with strong organizational and communication abilities.
Key Responsibilities - Staff Supervision and Training:
- Assist in recruiting, hiring, and training restaurant staff.
- Schedule and manage staff shifts to ensure adequate coverage during peak hours.
- Provide ongoing training and development for team members.
- Address performance issues and conduct performance evaluations.
- Customer Service:
- Ensure high levels of customer satisfaction by monitoring service quality.
- Handle customer complaints and concerns in a professional and efficient manner.
- Interact with customers to gather feedback and make improvements.
- Operational Management:
- Collaborate with the Restaurant Manager to develop and implement operational policies and procedures.
- Oversee day-to-day restaurant operations, including opening and closing procedures.
- Monitor inventory levels and place orders for supplies as needed.
- Ensure compliance with health and safety regulations.
- Financial Management:
- Assist in budgeting and forecasting to achieve financial targets.
- Monitor and control operating costs and expenses.
- Implement strategies to maximize profitability and reduce waste.
- Team Leadership:
- Motivate and lead the restaurant team to deliver exceptional service.
- Foster a positive and collaborative work environment.
- Delegate tasks and responsibilities effectively.
- Quality Control:
- Monitor food and beverage quality to uphold the restaurant's standards.
- Conduct regular inspections to ensure cleanliness and maintenance of the premises.
- Collaborate with the kitchen staff to maintain menu consistency.
- Marketing and Promotion:
- Assist in planning and executing marketing and promotional activities.
- Work with the marketing team to develop and implement strategies to attract and retain customers.
- Reporting:
- Generate and analyze reports on key performance indicators.
- Provide regular updates to the Restaurant Manager on operational and financial performance.
Qualifications And Skills - Proven experience in a supervisory or managerial role within the restaurant industry.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Knowledge of restaurant operations, including food safety and sanitation.
- Familiarity with point-of-sale systems and other restaurant-related software.
- Ability to work in a fast-paced environment and make decisions under pressure.
- Flexibility to work evenings, weekends, and holidays as needed.
Education And Experience - High school diploma or equivalent; degree in hospitality or related field is a plus.
- Previous experience in a similar role within the restaurant industry.
The Assistant Restaurant Manager is a critical member of the management team, contributing to the overall success of the restaurant through effective leadership, operational excellence, and a commitment to delivering a superior dining experience for customers.
Skills: management,customer service,leadership,training,communication,customer
Job tags
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