Location
Mumbai | India
Job description
Job Description:
- Answering and responding to calls and emails in a professional manner.
- Explaining the product and services offered by the company.
- Converting customer inquiries to orders.
- Ensuring minimal turnaround and response time to all customer queries
- Resolving customer complaints brought to your attention.
Required Skills:
- Work Experience: 0-2 years
- Excellent spoken and written English communication
- Exceptional service orientation and ability to provide timely solutions.
- A quick learner and exceptional ability to make decisions
- Excellent phone etiquette and active listening abilities
Company Description:
- Industry: E-commerce
- Location: Turbhe MIDC, Behind Hotel IBIS, Navi Mumbai 400705
- Timings: Monday to Saturday 8:30 am to 5:00 pm
Company Benefits:
- Stable, Full-Time Employment
- Paid Training
- Opportunity for Fast Growth
- Performance Incentives
Job Types: Full-time, Permanent, Fresher
Salary: 12,000.00 - 15,000.00 per month
Benefits:
Schedule:
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
Ability to Commute:
- Navi Mumbai, Maharashtra (Required)
Work Location: In person
Speak with the employer
Report job
Job tags
Salary
