Genpact
Location
Noida | India
Job description
Location- Noida Shift- U.S. Shift
Responsibilities Utilize workflow and reporting tools to ensure operational compliance and raise operational issues when necessary Assist with operational quality review Develop and maintain understanding of applicable software packages Work with operational leadership to establish processes, procedures, and metrics to use for team or individual measurement Assist operational leadership with transitioning of new clients / projects Prioritize workload Prepare applicable reports and attend select meetings at request of management Mentoring and developing staff Develop an environment that fosters continuous performance improvement Implement appropriate mechanisms to identify, understand and escalate performance gaps and/or performance breakthroughs All other duties assigned to maintain Process Health and HygieneJob tags
Salary
