Business & Governance Manager - Associate
Location
Mumbai | India
Job description
Job Description
Role Description
In this role, you'll drive structure and discipline around business governance and projects for Global Cash Ops. You will support the business and governance lead for Payments Cash Ops where they will build a strong relationship and become a key partner focusing on the group’s strategic agenda, business strategy, planning, communication and governance. You must be a highly collaborative partner, have a strategic mind-set, and be process oriented, with a proven track record of relevant skills through prior experience in Payments Ops, Business Management, Service and/or Project Management. The candidate selected will be responsible to deliver governance for the business and high impact ops excellence (non-technology) projects.
Job Responsibilities
- Lead initiatives/projects to resolve diverse problems identified by Cash Ops leadership, from initiation through implementation including value added analytics, communication and reporting (scorecards/dashboards and executive level reporting)
- Implement the project structure and governance required to deliver on the agreed strategy, Management of project plan (scope, stakeholders, risks and issues, timeline, etc).
- Lead and be the catalyst for change as requirements/priorities shift progress from planning to execution
- Drives collaborative initiatives with team members and global partners, looking for ways to continually simplify, improve, and add value to existing business processes
- Drives agenda, content and preparation of business reviews and other executive leadership presentations to articulate strategic direction, execution, and performance tracking for internal stakeholders and functional partners
- Help drive group’s People initiatives focused on Diversity, Equity & Inclusion, Recruiting, Manager Excellence, Skills of the Future, and Employee Recognition
- Involvements with initiatives including Data & Analytics, Intelligent Automation, Artificial Intelligence, Digital Transformation, Business Taxonomy, etc.
- Provides a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
- Manages Strategic Business Communications, including Town Halls, Video messages, yearend messages and organization announcements
Required Qualifications, Capabilities, and Skills:
- 9+ years Payments/banking/financial services experience. Prior Project management and business management experience ideal.
- Proven Project Management, planning and organizational skills with the ability to prioritize workloads and manage multiple deliverable/projects simultaneously. Ability to challenge organization and understand ways of working; ability to interpret and present complex data.
- Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
- Strong visualization capabilities and experience with BI & Analytics tools (Qlik, Tableau, Alteryx, Power BI, etc.) preferred
- Strong interpersonal and clear communication skills; lead meetings and facilitate dialogues with multiple stakeholders. Comfortable working with senior managers and global teams to achieve organizational goals
- Adept at working in matrix organization and dynamic high performance teams
- Managing strategic and operationally complex projects delivered by cross-functional teams
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
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