JPMorgan Chase & Co.
Location
Bangalore | India
Job description
Asia Core Cash Operations is responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions.
Job Summary:
Transaction requests are received both electronically and manually. As a Cash Operations TL, you will be directly responsible for the day to day operations, including transaction processing – payments and receivable; ecommerce payments; client service & and database controls. You will be responsible for understanding the key metrics and risk components and support the operations lead to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located.
Job Responsibilities:
1. a. Payments (Electronics & Manuals): Transaction monitoring and processing. Serve as either maker , checker or authorizer of the transactions received. Ensure that transactions are completed accurately and that high value, urgent transactions are prioritized.
b. Support: Complete accurately the tasks assigned for the process within the cut-off time. May serve as either maker or checker of the task.
2. Ensure that the checklist is followed and queue is monitored at all times.
3. Monitor and respond to email correspondence from In-country and both internal and external clients.
4. Assist in issue resolution and providing incident report in case of errors.
5. Escalate issues as soon as identified.
6. Complete all mandatory trainings assigned prior to set due date.
7. Be a back-up for other processes of ACCO as long as no segregation of duty issue identified.
8. Perform product verification tests (PVTs) on the system as and when required.
9. Provide process improvements to enhance the system and participate in projects call as and when needed.
10. Deliver on reports and administrative tasks assigned.
Required Qualifications, Skills and Capabilities:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
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