Movate
Location
Chennai | India
Job description
Job Role:
Technical Content Writer Experience: 3 to 6 Years Work Location: Chennai(AMBIT) Expectations: 3 to 6 yrs experience in developing training curriculum/agenda, instructor led training presentations and Knowledge Base Articles for Networking OEMs or Internet Service Providers Experience in technical content writing in a must Experience in using rapid content development tools like Articulate/Camtasia is must Roles and Responsibilities: Responsible for conducting Training Needs Analysis by understanding the existing Skills inventory and the required Skills Inventory and to design, develop the appropriate training solutions/KB articiles to address the knowledge and Skill gaps of employees at all levels leading to performance improvement. Develop Content using ID Principles (Instructor Led Training Material Guide, Student Guide, Roleplays, assessments & Knowledge Measure) when required. Develop, manage and upgrade Knowledge base articles. Participate in client training programs and ensure the training programs are developed as required. Conduct New Hire, Remedial & On floor Training. Required Skills: Excellent knowledge in Computer Networking & ISP Support Excellent understanding of Line of Business specific Products & Processes Excellent communication skills in Writing, Comprehension and spoken skills Good interpersonal skills Documentation & Reporting Skills Excellent communication skills: - Spoken & Written Please share your resume to : [email protected]Job tags
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