Pre sales executive (customer service)
ROPEUP Recruitment Private Limited
Location
Bangalore | India
Job description
we have current opening for Telecaller profiles for Bangalore office.
Pre Sales Executive
Dear Candidates,
Job Description-- Both inbound and outbound call process.
- Data management.
- Responsible for customer insights, analytics and predictive buying behavior leading to better prospect
segmentation, profile targeting & product positioning.
- Timely reporting and MIS generation for business and campaign performance.
- Responsible for call quality and on-call customer experience.
- Servicing of leads generated from the ATL and BTL marketing activities and driving productivity in
terms of walk-ins and bookings from the Contact Centre team.
Requirement-
- The candidate must be from BPO/ Real estate background with 0 to 6 years experience.
- Candidate should have a positive attitude & should be goal-oriented
- Candidate should have good Communications & convincing skills
- Excellent conversational and customer service
- The candidate should be fluent in minimum 4 languages English, Hindi, Kannada and Tamil
- Should know working on reports in Excel.
- Proficient computer skills including the Microsoft Office and in-depth knowledge of data mining and
Internet research.
Job tags
Salary