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Technical Support Engineer - ROR/AWS/DevOps


Kumaran Systems


Location

Chennai | India


Job description

Job description We are seeking a Technical Support Engineer with expertise in

Ruby/Rails and deep cloud infrastructure knowledge,

preferably across multiple vendors with a

focus on AWS . This role requires excellent communication skills and a background in

DevOps.

Responsibilities: Provide technical support for Ruby/Rails applications and cloud infrastructure. Collaborate with teams to troubleshoot and resolve technical issues. Maintain documentation and contribute to product improvement. Participate in on-call rotation for customer support.

Requirements: Bachelor's degree in Computer Science or related field. Proficiency in

Ruby/Rails development and troubleshooting. Strong understanding of cloud infrastructure,

preferably AWS . Familiarity with

DevOps tools (e.g., Docker, Kubernetes, Terraform). Excellent communication skills.


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