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Manager - P2P Service Delivery


VISTRA


Location

Indore | India


Job description

Vistra | tricor

A powerful combination

It’s never been a more exciting time to join our organisation. Tricor and Vistra have now merged to form one organisation, which means we’re now a powerhouse of over 9000 colleagues in 50+ jurisdictions across the globe. We’re seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people.

We have an exciting opportunity for you to join our team as

Manager – P2P Service Delivery,

Reporting to Senior Manager, this full-time and permanent position is based in

Indore , India and offers global coverage, allowing you to make a significant impact to our

GSC operations

department and its’ growth.

Purpose of the role:

To provide accounting services for Vistra clients and geographies across the globe Ensure all end-to-end accounts payable activities comply with regulations and company policies. To support in migration of process from other location to India. To recruit and build out high-performance teams that efficiently deliver high-quality outputs. Strategy building to lead towards organisational goals and objectives.

Key responsibilities:

To manage end to end accounts payable operations as per pre-determined KPI’s and SLA. Processes may include, but not limited to - Invoice validation with supporting documents / information Raising timely queries to the vendors after validation check Following up with vendors and resolving invoice related queries Processing invoice in the ERP and ensuring payment of the same. Review of GL to ensure correct booking of invoices. Support in migration of processes from other locations into the GSC India Identify the operations gaps, propose “to be” process to the reporting manager with pros and cons evaluation, and implementing the required process within the agreed timelines. Prepare SOPs and process maps for the new migrations. Implement, follow & monitor a strong governance & delivery model. Guide, motivate the teams for higher productivity, limited attrition, inculcating and implementing automation initiatives. Build the strong team of highly motivated professionals and develop succession plans for team members. Work with the training department to ensure that development areas are covered. Reinforce new learning within the team. Timely manage escalation of issues flag by the team

Attributes & Skills:

Fluency in written and spoken English. Good Presentation skills & Customer Focus Microsoft office, specifically Word, Power point and advance Excel Self-driven and highly motivated individual, able to work independently. Solution oriented with strong analytical skills. Ability to meet deadlines and work under pressure. Experience in SSC / BPO will be added advantage. Experience of handling medium to large team size

Relevant experience:

MBA/CA Inter/M. Com. with 10+ years of total experience of which 8+ Experience in managing accounts payable operations in Shared Service Centre

Education/Professional Qualifications:

MBA/CA Inter/M. Com.

Company Benefits:

At our Vistra India office, we believe in putting our employees’ well-being first! Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects. If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!


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