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Required IT Help desk & Tech Support Analyst For BPO Voice Process


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Location

Bangalore | India


Job description

Hiring for Technical Support Int. Voice Process @ Bangalore

Greetings from PERSONAL NETWORK !!!!

Post : Technical Voice / Service Desk Analyst


Process : Technical Support Representative


Experience : 1 to 6 years in International Voice Process
Qualification : Only Graduate
Salary : 3 L to 5 LPA
SHIFT : US Rotational
Cab : 2 Ways
Location : Bangalore

Job Description:-


• Troubleshooting Hardware / Networking/OS related queries of our global customers over Phone which involves working in different time zones.
• Take calls from Global customers and initiate the right response to them, positively and professionally.
• Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.
• Willing to work in night shifts.
• Excellent written & spoken communication skills.

For more details reach out the following HR @ PERSONAL NETWORK


72596 01560
• 98450 43512
• E MAIL – hr15.tpn@ gmail.com (No space after '@ ' sign )


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