Taj Luxary Hotels
Location
Amritsar | India
Job description
Managerial
. Plan, Forecast and Budget the revenues and cost for the outlet.
. Continuously improve and innovate upon product and services to achieve a larger market share and retain regular guests of the restaurant.
. Facilitate learning and development for all the team members of the outlet
. Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
. Performance Appraisal/ Management of the staff in the department.
Operational
. Ensure the smooth day-to-day functioning of the outlet.
. Conduct daily briefing of the staff, and supervise the following
o Restaurant set up & mis-en-place
o Reservations
o Restaurant inventory (supplies, perishables, liquor etc)
. Implement an effective system of recording guest history, preferences and other guest related data.
. Work in association with the Sales and Marketing department in the area of guest mix, guest profiles, effect of new/ competition outlets etc.
. Maintain constant guest contact, build relationships, solicit feedback and monitor the GSTS for the restaurant.
. Work with the F & B Manager & the Chef on Menu planning and pricing.
. Plan and organize various food festivals, restaurant promotions or special occasions.
. Monitor the daily number of covers and the average check of the restaurant.
. Manage the beverage costs (alcoholic and non alcoholic) as per the budgeted limit.
. Review the profit and loss statement of the outlet and draw up action plans.
. Prepare monthly reports on the performance of the outlet
. Ensure that all the operational standards set for all the equipments & processes are followed.
. Manage staff performance, identify their training needs and address their grievances and counseling issues.
. Stay informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in F & B.
. Ensure that the outlet procures the best quality raw material and cost effective equipment.
. Liaise with companies for sponsorships and with the government agencies for licenses and permissions.
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Job tags
Salary
