Location
Bangalore | India
Job description
About Acceldata
Acceldata is an enterprise Data Observability organisation that was first to the market, having coined the term 'Data Observability' in 2018. Founded by industry veterans who have spent decades in the AI, Analytics, and Data Monitoring space, Acceldata is a startup in the hyper-growth phase. Having raised $100+ million in total, Acceldata is now a 250+ strong entity looking to help Enterprises and SMEs/SMBs take control of their pipelines across the cloud-native, multi-cloud, hybrid cloud, or on-premises data systems.
As a result of data teams struggling to manage the data that supported mission-critical analytics and AI-based applications, Acceldata built the world's most comprehensive data observability platform that transforms how organisations build and operate data products.
Position Summary As a Senior Technical Writer at Acceldata, you will play a critical role in ensuring the clarity, accuracy, and usability of our technical documentation. Collaborating closely with our cross-functional teams, including software engineers, product managers, and UX designers, you will understand complex technical concepts and transform them into user-friendly documentation.
Your expertise in HTML coding, digital adaption platforms, XML, and API documentation will be essential in creating comprehensive and effective documentation for our products.
We're Looking For Someone Who Can - Create and maintain high-quality technical documentation, including user guides, developer guides, API documentation, release notes, and FAQs.
- Collaborate with subject matter experts and product teams to gather information and understand technical concepts.
- Translate complex technical information into clear, concise, and user-friendly documentation for various audiences, including developers, administrators, and end-users.
- Ensure consistency and adherence to AccelData's style guidelines, branding, and terminology in all documentation.
- Collaborate with UX designers to create user-friendly interface texts and in-app help content.
- Conduct thorough reviews and edits of existing documentation to ensure accuracy, completeness, and clarity.
- Stay up-to-date with the latest industry trends, best practices, and tools related to technical writing and effectively incorporate them into the documentation process.
- Collaborate with software engineers to gather information for documentation, including APIs, code samples, and troubleshooting procedure
- Assist in developing and maintaining a documentation roadmap and schedule to ensure timely delivery of documentation projects.
- Provide guidance and mentorship to junior technical writers, sharing your expertise and best practices.
What makes you the right fit for this position - Bachelor's degree in Computer Science, Engineering, Technical Communication, or a related field.
- Proven experience as a Technical Writer with a minimum of 6-8 years of experience in the software industry.
- Strong knowledge and hands-on experience with HTML coding and web technologies.
- Familiarity with digital adaption platforms and the ability to create documentation for integration with such platforms.
- Proficiency in XML and experience in creating documentation using XML authoring tools.
- Extensive experience in API documentation, including documenting RESTful APIs and SDKs.
- Excellent written and verbal communication skills with a keen eye for detail.
- Ability to quickly grasp complex technical concepts and translate them into clear and concise documentation.
- Strong organizational skills and the ability to manage multiple documentation projects simultaneously.
- Familiarity with version control systems and collaborative documentation tools.
- Experience working in an Agile development environment.
- Self-motivated, proactive, and able to work both independently and collaboratively in a fast-paced startup environment.
- A portfolio of previous work demonstrating your ability to create high-quality technical documentation.
Acceldata is an equal opportunity employer At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.
Life @ Acceldata is all about working with some of the best minds in the industry and experiencing a culture that values an 'out-of-the-box' mindset. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Acceldata is the place to be!
We also believe in providing our employees with the right tools and resources to help them excel at their job. We offer Uber transport facilities, free lunch, healthy performance-based bonuses, ESOPs, and above industry compensation. Annual reimbursement of up to INR 50K for learning & development programs aimed at career enhancement of employees.
What should you know about joining Acceldata At Acceldata, each job and role serves a purpose towards our business goals. You'll have opportunities to make an immediate impact on mission-critical projects as you work with highly capable and ambitious peer groups.
Join Acceldata and help us achieve our data goals. Learn more about our solutions and products here: Acceldata Product Overview & Demo
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