To envision, lead and drive end to end design for supply chain initiatives.
Redefining & design process to solution dynamic business needs, operational challenges, process excellence and building strategic competitive advantage.
Process transformation to bring in step-level improvements around key metrics (NPS, Cost, Scale, GMV, etc).
End to end supply chain experience with knowledge on Warehousing, middle mile and last mile delivery.
Process design and management: Process mapping (Flowcharts, Swimlane diagram, value stream map etc), Process modelling, Process risk analysis, Identify inefficient processes, define base metrics, redesign the process and benchmark to initial metrics.
Process Improvement: Knowledge of Lean methodology, six sigma, business process reengineering, DMAIC, 5Why etc.
Process Optimization: Customer journey mapping, network optimization, process automation, technology adoption and supporting product team.
Structured problem solving: Define, Quantify & Qualify the Problem Statement (Structuring), including KPIs (or Success Metrics) (Context Setting), Baseline the Current Process(es), Analyze, Identify Gaps, Constraints, Dependencies & the nodes impacted. Establish Tradeoff(s), rapid prototyping, pilot, deployment and control.
Decision support Tool Kit - Proficient in Excel or google spreadsheet, MS PowerPoint, VBA (Excel Macros).
Requirements:
Design Thinking: Understands processes & data deeply and leverage design choices to explore possible outcomes and to achieve the desired outcome to benefit the organization.
Bias for Action: Can work in an ambiguous environment where sufficient data may not be available. Persists to complete tasks/responsibilities, even in the face of difficulties with optimistic and tenacious outlook.
Analysis & Decision Making: Understands financial implications for the design choices and able to use that for making decisions. Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.
Creativity & Innovation: Knowledge of innovation processes, ideation techniques, effective brainstorming methods, feasibility analysis of winning concepts and can project how potential ideas may play out in the marketplace.
Process/Project Management: Understands specific processes and principles to initiate, plan, execute and manage the way that new initiatives or changes are implemented within an organization with guardrails of Time, Cost, Scope & Quality of the output.
Teamwork & Leadership: Can work collaboratively with a variety of teams, create transparency and able to inspire others to work toward common goals by engaging and empowering them to achieve personal, team and organizational goals.
