Chat Process@ Chennai @9760622274

Location

Chennimalai | India

Job description

 Chat Process@ chennai

• To apply call @ 9760622274
• or mail me [email protected]
•  
• Customer Experience Executive - Voice Process will be responsible for providing high-quality customer service and support via telephone interactions
• This role requires excellent communication skills, a customer-centric approach, and the ability to handle inquiries and resolve issues effectively and efficiently
• Roles and Responsibilities: Graduate + minimum 1 year experienced is required can apply. 
• Job Description:
• Work Mode:  Work from Offic e- Chennai
• Working days: 6 days with 1 day rotational off.
• Preferred Candidates:
•  
• Immediate Joiners
• Preferred Languages: English & English.
• Excellent communication skills are Mandatory.
• Salary : 25 k ctc, 20.8 th
• Mode of interview: virtual
• Rounds of Interview: 4 rounds
• Hr round
• Versant test
• Trainer round
• Operations round
•  
• Key Responsibilities:
•  
• Handle inbound and outbound calls from customers regarding product inquiries, order status, billing questions, and general support
• Listen actively to customers, understand their needs, and provide accurate information and assistance in a professional manner
• Effectively address customer concerns, complaints, and escalations, ensuring timely resolution and customer satisfaction
• Maintain detailed and accurate records of customer interactions and transactions in the CRM system
• Collaborate with cross-functional teams to resolve complex customer issues and improve overall service delivery
•  
• Contact Details:
• To apply call @ 9760622274
• or mail me [email protected]
• [email protected]\
• Employment Type:Full Time, Permanent
• NO FEES NO PAID SERVICES NO HIDDEN CHARGES
• PLEASE VISIT OUR WEBSITE -

Job tags

Salary

Rs 20000 - Rs 29000 per month