Kagool
Location
Secunderabad | India
Job description
About Kagool
Kagool is a global Microsoft solutions integrator, SAP Partner, Databricks, and Oracle partner passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property are what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.
As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer's experience. Our over 600 team members across 4 countries, and our 14 years of 100% focus on Microsoft and SAP technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.
AI & Chatbot Developer – Impact on Business
In your role as an AI & Chatbot Developer, your primary duty is to create chatbots that cater to the specific requirements of organizations. you focus is on designing conversational interfaces that offer a highly personalized experience to users and provide them with practical solutions to their needs. You are committed to ensuring that the chatbots you develop are seamless, intuitive, and user-friendly.
To achieve this, you work diligently to keep up-to-date with the latest advancements in AI and chatbot technology. This allows you to incorporate the latest features and capabilities into our chatbots, ensuring that they are always up-to-date and effective. Additionally, I ensure that our chatbots are thoroughly tested to guarantee their functionality and performance.
AI & Chatbot Developer – Job Responsibilities
• Develop Chatbot, Voice bots & conversation AI projects.
• Collaborate with cross-functional teams to define, design, and ship new Chatbots.
• Analyse customer needs and design, document, test, and develop software as required
to satisfy the functional and non-requirements.
• Provide technical expertise on aspects of the organisation's IT infrastructure/software applications/ architecture/ hardware to internal customers, advise them of appropriate actions to fulfill procedural and regulatory requirements or solve immediate problems.
• Develop REST/JSON API's Design code for high scale/availability/resiliency.
• Develop responsive web apps and integrate APIs using NodeJS.
• Develop system flow diagrams to automate a business function and identify impacted
systems; metrics to depict the cost benefit analysis of the solutions developed.
• Design and implement use case leveraging Natural language processing and text
analytics.
• Work closely with business operations to convert requirements into system solutions and collaborate with development teams to ensure delivery of highly scalable and available systems.
• Experience in analysing real agents Chat conversation with agent to train the Chatbot.
• Advise clients stakeholder on AI & Automation strategy along with detailed use cases
utilising Chatbot Framework and microservices.
• Experience in SDK build and handling of UI.
• Implement conversations Chatbot utilising Chatbot framework.
• Work closely with the project stakeholders to gather technical requirements,
understand issues and present architectural solutions and guidance.
• Prepare solution architecture definitions and architectural documentation that will be
reviewed and approved by peers and relevant stakeholders.
• Ensure that the solutions to individual projects and problems align with the overall
architectural roadmap.
• Review architectural inputs from peers and provide technical feedback.
AI & Chatbot Developer – Job Requirements
• Chatbot development frameworks and Cloud Platform – proficiency at using any of these frameworks in building chatbots from scratch: Microsoft Azure Bot Service, Dialog- flow, Power Virtual Agent
• Programming languages – Experienced working with Node.js, React.js, JavaScript Python, PHP, Java, Ruby, or a similar object-oriented language is a must.
• Technologies – a deep understanding of how AI, Machine Learning, and Natural Language Processing works.
• Mobile and chat messaging apps – Familiar with different platforms to integrate chatbots. For example, Facebook Messenger, Twilio, Infobip
• Proven record of developing NLG solutions and able to assess new solution offerings
quickly and realistically
• Working independently (within broad guidelines) to design architectural solutions to
deliver business requirements
• Experience working in an Agile Environment (using JIRA)
• Minimum Bachelor's Degree in computer science, Engineering, Statistics, Technical
Science.
• At least 5 years of experience in IT and at least 1-2 years in Chatbot development
• Microsoft Certified: Azure AI Engineer Associate
• Microsoft Certified: Azure Data Engineer Associate
Career at Kagool
A career at Kagool will give you a path towards progression and opportunities, with the current rate of growth we at Kagool have dedicated time towards individual growth, recognizing individual contributions, filling the team with a strong sense of purpose along with providing a fun, flexible and friendly work environment.
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