United HR Solutions Pvt. Ltd.
Location
Secunderabad | India
Job description
Company Profile:
Our Client Co. is wellness & Life-stlye
Their aim is to address the disease from its roots to parallelly change LIFESTYLE, which involves the way we eat, sleep, move and think. They believe that if an incorrect lifestyle has caused disease, then a corrective lifestyle can improve it too.
Job Location: Mumbai (WFH)
- Taking responsibility for success of customized wellness plan for assigned clients
- Creation of diet/ wellness plan in consultation other Sr. members for assigned clients
- Preparing diet charts & conducting diet counseling as once every week with all the assigned clients
- Having Regular, Professional and Cordial Communication with assigned clients on calls and chats
- Resolving all nutrition and health queries for assigned clients in stipulated time frame
- Continuous follow up on the progress achieved by assigned clients
- Supporting and giving input on feedback, suggestion pertaining to Nutrition
- Work on specific projects related to the wellness domain.
- Attend training sessions and refreshers, regularly as organized by the L&D team.
- Regularly update the databases and Maintaining customer MIS.
- Work with the clients towards achieving their health goal/healing the condition or disease/improving their quality of life
- Have calls with the client to understand the case in depth and chalk out the health goals and the line of action.
- Coaching/Follow ups/Answering queries on chat within the set turnaround time
- Create Customized Food Plans as per the condition
- Weekly/biweekly review calls to understand the progress/challenge areas/improvements, etc
- Maintaining client information sheet (Entering the client data- program dates, call dates, weekly summaries, end summary, goal status, etc).
- Helping the clients with Renewal/Freezing of subscription/Referral/Upgrading/Transferring/Canceling the program
- Documenting the testimonials and converting them into a Case Study.
- Ensure participation in all team reviews, trainings and meetings,
- Promote the brand value and the vision of the company in all interactions
Contact Person:
Ami Soni
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Job tags
Salary
