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Location

Andhra Pradesh | India

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Job description

About the Role

Location: Hyderabad

This role will be accountable for the solution delivery & operations of Process Automation Solutions using BPM techgloies like Appian, Oracle BPM and Low code platforms like PoweApps in the area of Enterprise Content & Automation Services and will be part of our “Architecture, Platforms & Data” team in Technology Transformation Organization in Novartis

Your responsibilities include but not are limited to

• Actively contribute to professional and reliable technology delivery for business systems, platforms, and processes for business domain/function(s) in scope. Partner with business customers and TT Strategic Business Partners for demand analysis, solution proposal/evaluation, and funding estimates.
• Deliver and partner in professional Rapid-Prototyping and Demand engagements to enable partners to understand how the platform ecosystem capabilities can fulfil the business needs. Actively contribute to on time, within budget, compliant, secure, and quality delivery of portfolio/ respective engagements. Effectively engage with the chosen SI Partner(s) and collaboratively strive to deliver business value. Ensure enterprise grade and innovative Solution Design and Architecture with improving re-usability, configurability, and scalability.
• Ensure top class and innovative engineering delivery, code management, DevSecOps management, automation and strive for highest efficiency. Run efficient DevSecOps for platforms, products, or systems ensuring availability and optimal performance in line with the specific role. Follow industry trends and emerging practices to drive agility, speed, efficiency, and effectiveness. Ensure the overall user experience is considered when designing deploying new solutions and services.
• Support, manage & monitor day-to-day operations of systems and applications in scope to ensuring their stability, scalability and integrity, and meeting customer service levels. Operationally manage application infrastructure to ensure preventative measures are taken on the application and application’s infrastructure to avoid unplanned application outages.
• Drive the lifecycle management of application enabling components such as Application Servers, Databases, Operating Systems and other related runtime environments in alignment with Infrastructure teams. Ensure adherence to documented operational procedures to maintain system integrity
• Ensure proper user and access management. Ensure adherence to documented operational procedures and quality standards, and that appropriate operational service documentation is created and accepted by stakeholders. Responsible for application lifecycle management and its continual improvements. Maintain and ensure all application data is consistent across the various repositories e.g. Clarity and SNOW. Enable knowledge about systems and services is collected and distributed to enable effective support
• Take accountability to ensure adherence with Security and Compliance policies and procedures within Service/Solution Operation scope. Delivery of all services in compliance with all applicable internal (e.g. IGM Framework) and external (e.g. SoX, GxP) regulations.. Serve as point of contact, review and approval for key issues and decisions. Monitor, measure, report and review performance of services and ensure IT meets business needs
• Lead the lifecycle of incidents and minimize their adverse impact on business operations & ensure that incidents are followed up and solved appropriately. Proactively drive continuous improvement activities and automation to increase productivity. Govern the service operations, service transition, quality, compliance, and audit readiness of services delivered.

Diversity & Inclusion / EEO

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Role Requirements

• Bachelor’s or master’s degree in computer science, Engineering, or related field.
• > 10 years of relevant professional IT experience in the related functional area. Experience in application lifecycle management, process automation, digital transformation, and business process management.
• Experience/knowledge of business process management, process automation, implemnation of large scale enterprise applications.
• Experience/knowledge of IT Service Management & ITIL Processes
• Knowledge on other Business Process Management and Low code Platforms (PEGA, IBM BPM, Power Apps, Mendix, OutSystems) would a plus.
• ITIL, DevOps certifications are a plus

Why consider Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here:

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:

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