CPQ Consultant

Location

Bangalore | India

Job description

• This role is responsible for implementation of product configuration, packaging and pricing rules for Alvaria products prior to go-to-market release

• This role will act as liaison and coordinator between multiple internal organizations to document requirements for product packaging and configuration
• This role will work closely with Program and Product Management, Finance, Operations and Manufacturing
• After understanding and documenting the requirements, the role is responsible for implementing and configuring the requirements in the business management and CPQ tools to ultimately allow for quoting, configuration and pricing of products by the Sales organization
• This role requires proven ability to manage projects, coordinate cross-functionally, as well as a technical understanding to translate general business requirements into technical requirements for input into our business management software applications and CPQ applications
• A strong technical aptitude and ability to learn internal software applications, be able to configure and setup CPQ rules within the tool and help with system admin responsibilities

PRIMARY ROLE RESPONSIBILITIES

• Become a trusted customer advocate within Alvaria.
• Knowledge and facilitation of customer s business objectives, operational metrics, performance trends and improvement goals.
• Ability to translate business requirements into technical requirements for implementation into business software management and CPQ tools
• Ability to configure and manage projects using internal software applications that include Salesforce, NetSuite, Apttus (CPQ), Salesforce CPQ tools
• Manage escalations; be the POC for communication; ensure the appropriate level of Alvaria resources engage; manage follow up as warranted.
• Communicate with internal and external stakeholders, facilitating account management improvements as warranted.
• Act as a single point of communication and coordination for tactical issue planning, escalations/resolution when necessary.
• Partner with the Sales team on quoting and pricing of product solutions
• Maintain oversight of active implementations; advocate when needed.
• Maintain account accuracy for all documentation on team SharePoint site.
• Engage internal and external resources as necessary to solve problems.
• Assist with system admin responsibilities for NetSuite, Salesforce and Apttus tools
• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ
• Provide day to day CPQ platform and user support
• Document as-is and to-be architecture solutions. Present complex solutions, options, and benefits to key technical program stakeholders.
• Responsible for defining, estimating, and shaping CPQ technical solutions using best practices.
• Maintain and configure our development and test instances for our internal sandboxes.
• Communicate and work effectively with cross functional teams including business teams, product teams, IT Apps teams, consultants vendors.
• Responsible for issue resolution in UAT and post production support of CPQ functionality
• Strong desire to learn. You are energized when new features and technologies become available and eager to understand them and maximize their potential.
• Actively contribute to building and troubleshooting process automation across our Salesforce instance
• Customize as necessary in implementing scalable solutions, while advocating for best practices

Skills

• Bachelors degree required in Computer Science, Software Engineering, Technology, or in a related field
• 3+ years Salesforce CPQ experience with multiple currencies and complex products
• Must have good knowledge of Salesforce CPQ objects used in Quote to Contract process
• Strong experience with SFDC Advanced approvals
• Extensive knowledge of product configuration, complex pricing rules sequence, quote configurator plugins Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, various discounting models, amendments, extensions, co-terming and renewals
• Experience with quote document generation
• Experience working with Salesforce communities, Apex, SOQL, VisualForce, Lightning, JavaScript, Eclipse IDE, WorkBench, Data Loader, Ant tool, Reports and Dashboards
• Strong working knowledge of Salesforce Objects and Data Model
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Excellent written and verbal communication skills
• Good interpersonal skills and strong sense of ownership

Job tags

Salary