Solutions Advisory Director- Intapp Dealcloud
Location
India | India
Job description
Solutions Advisory Director - Intapp Dealcloud
Legal Marketing Solutions The Solutions Advisory Director is the solution and domain specialist in the Solutions Advisory Group for DealCloud for Legal, which comprises CRM, Enterprise Relationship Management (ERM), and Experience Management capabilities.
The Solutions Advisory Director works in collaboration with other team members, the DealCloud Business Unit team, and Account Managers to engage with clients and help them achieve their business objectives and success with their Intapp marketing technology solutions. In this capacity, you serve as a trusted advisor to legal clients of our DealCloud solution to understand their goals, keep them apprised of the solution roadmap, and help them maximize the value they derive from the solution through best practices recommendations.
To be successful in this role, the Solutions Advisory Director will be a domain expert, understanding the use of marketing technology solutions in a legal environment, especially CRM solutions. This will allow the Solutions Advisory Director to review client situations, offer cogent advice, and assist in identifying specific corrective measures when challenges arise.
The Solutions Advisory Director works with an assigned segment of DealCloud legal clients – primarily remotely, but also via occasional on-site visits and participation in our regularly scheduled user group meetings.
What you will do :
- Consult with clients post-deployment to ensure they are capitalizing on all available features in the solution and that they are configured appropriately to the client's organizational model and needs.
- Regularly meet with clients to assess system usage, effective solution adoption, and client business requirements, and coordinate with appropriate internal resources to drive to timely resolution of identified issues.
- Drive effective adoption of solutions through application of change management methodologies and providing effective communication of new features related to ongoing product releases.
- Coordinate with the DealCloud Legal Practice Group Leads (PGLs) to advise on trends in the marketplace as well as provide introductions to other organizational resources and specialists/experts where appropriate.
- Fully understand so as to be able to clearly articulate the benefits of DealCloud for Legal to all levels of a client organization, including business line managers, and C-level executives.
- Lead and/or support user community events and be an active contributor to on-line Intapp client communities for marketing & BD professionals.
- Serve as a visible presence in the marketplace, demonstrating Intapp's marketing technology expertise and thought leadership at conferences, events, and other industry programs.
- Assume responsibility for interpretation of client usage data in order to develop benchmarks, predictive KPIs, and recommend modifications of system usage to clients as appropriate.
- Curate product enhancement requests received from clients, manage the process of review with the Product organization and coordinate responses to clients.
What you will need:
- 5+ years' experience in the legal or professional services industry, in a marketing technology role. Experience in the enterprise software and/or IT legal space a plus.
- Hands-on experience with marketing technology; CRM experience and familiarity with Intapp applications a distinct advantage.
- Strong business acumen and client service mentality.
- Strong analytical skills and an ability to collect and analyze input from multiple sources.
- Strong time management skills; ability to multi-task and prioritize.
- Superior verbal and written communication skills, including the ability to listen carefully, influence and network with a broad spectrum of internal colleagues and external clients.
- Resourceful problem-solver, driven by results, and comfortable working in a start-up environment
- Self-starter, reliable, collegial and a team player.
- Bachelor's Degree
- Ability to travel up to 20% of the year
What you will gain at Intapp: Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We're committed to creating a modern work environment that's connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:
- Competitive base salary plus variable compensation and equity
- Generous paid parental leave, including adoptive leave
- Traditional comprehensive benefits, plus:
- Generous Paid Time Off
- Tuition reimbursement plan
- Family Formation benefit offered by Carrot
- Wellness programs and benefits provided by Modern Health
- Paid volunteer time off and donation matching for the causes you care about
- Home office stipend
- Opportunities for personal growth and professional development supported by a community of talented professionals
- An open, collaborative environment where your background and contributions are valued
- Experience at a growing public company where you can make an impact and achieve your goals
- Open offices and kitchens stocked with beverages and snacks
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain '@intapp.com' or '@dealcloud.com' to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
Job tags
Salary
