Location
Surat | India
Job description
Job Summary
As a Front Desk Executive within the HR Department, your primary responsibility is to serve as the initial point of contact for all recruitment-related inquiries and activities. Your role is pivotal in providing a positive and efficient experience for both internal and external stakeholders engaging with the HR recruitment process.
Key Responsibilities Front Desk and Communication:
- Greet and welcome visitors to the HR department in a courteous and professional manner.
- Answer incoming calls and respond to emails promptly, directing inquiries to the appropriate HR personnel or department as needed.
- Maintain a tidy and organized reception area, ensuring it reflects the professional image of the company.
Candidate Coordination - Schedule interviews, assessments, and meetings for candidates with HR recruiters and hiring managers.
- Coordinate logistics for candidate visits, including travel arrangements, accommodations, and meeting room reservations.
- Assist candidates with inquiries regarding the recruitment process, application status, and general information about the company.
Administrative Support - Provide administrative assistance to the HR recruitment team, including data entry, filing, and document management.
- Prepare and distribute recruitment-related materials, such as job postings, interview schedules, and candidate evaluation forms.
- Maintain accurate records of candidate interactions, interview outcomes, and recruitment metrics using appropriate software systems.
Information Management - Update and maintain the HR database with candidate information, application materials, and recruitment progress updates.
- Ensure the confidentiality and security of candidate data in compliance with privacy regulations and company policies.
Team Collaboration - Collaborate with HR recruiters, hiring managers, and other departments to facilitate a seamless recruitment process.
- Communicate effectively with team members to provide status updates on candidate activities and address any potential issues or concerns.
Continuous Improvement - Identify opportunities to streamline recruitment processes and improve the candidate experience at the front desk.
- Gather feedback from candidates and internal stakeholders to implement enhancements and best practices.
Qualifications And Skills - Proven experience in a front desk or administrative role, preferably within an HR or recruitment environment.
- Excellent communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Proficiency in the Microsoft Office suite and familiarity with HRIS (Human Resources Information System) software.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Positive attitude, customer service orientation, and a commitment to delivering high-quality support to all stakeholders.
Job tags
Salary
