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Quality Assurance Head - Technology


Sony Pictures Networks India


Location

Bangalore | India


Job description

Position:

Quality Assurance Head – Technology, Digital Business Location:

Bangalore

Purpose: The incumbent is primarily focused on implementing and maintaining high-quality standards and policies, compliance, and regulatory procedures to ensure that customers’ expectations are met when it comes to deliverables. He/she also hold the key responsibility in overseeing, managing, and monitoring all quality assurance staff and functions as per the organization’s internal guidelines and standards and industry best practices. He/she have an important role to play in hiring Quality Analysts and Managers to lead incident investigations to manage and mitigate quality risks. This role brings together the technology, people, and processes necessary to support the delivery of streamlined, technology-enabled SonyLiv OTT services at scale.

Education:

B.E./B.Tech, MCA or Equivalent Computer Degree Experience: · Minimum 3+ years of Experience in leading the team of 50+ SDET. · Minimum 5+ years of experience in Manual, performance, Regression, functional and non-functional testing. · Minimum 5+ years of experience in Automation testing with framework like Selenium, Appium, Robot framework etc. · Experience in building test strategy for Native client like Mobiles, SmartTV, SetTopBox , Web, mWeb etc · Experience in build test strategy for Backend system like Recommendation, search, CMS, API Layer, CDN, Streaming · Experience in managing and setting up the environment for QA processes. · Good to have experience in OTT domain. · Experience in cloud infrastructure, CICD setup, DR and security & compliance testing. · Programming and Software development knowledge · Understanding of Software testing and debugging best practices · Familiarity with Quality assurance and project management tools like XRAY, Zephyr, TestRails etc.

Reporting Relationship:

Head of Technology, Digital Business Business/Channel/Function:

Digital

Roles & Responsibility · Implementing and shaping the company’s QA processes and strategies. · Setting and managing both functional and non-functional, manual and Automation, ideally in continuous delivery environment · Setting up and leading the highly efficient QA team and mentor new leaders in team. · Define strategy for Performance, Regression, Sanity, UAT, SAT etc. testing. · Identifying, setting up and managing the operations for the QA Environments, CICD, Security, compliance for multiple products under Sony Liv OTT · Provide guidance and technical expertise in Automation and Quality Assurance setups. · Help in hiring, onboarding, training and performance evaluation of all QA managers. · Building and maintenance of quality standards as well as enforcing technical and testing standard · Monitor all the QA activities, define and track KPI’s for product testing quality. · Single point of escalation for any matter related to Quality in Sony Liv · Setup up Risk Management, Risk Identification and Risk Based Testing


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