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Support Engineer - M365 Team Support


Sonata Software


Location

Bangalore | India


Job description

Greeting from Sonata Software! Sonata Software is leading global technology company that specializes in providing strategic IT consulting and software services to businesses across various industries. With a rich history of innovation and a commitment to excellence, Sonata empowers clients to leverage cutting-edge technologies for digital transformation and business growth. With a strong focus on customer success, Sonata Software offers a comprehensive range of services, including software development, cloud solutions, data analytics, mobility, and more. Our mission is to enable businesses to navigate the evolving

Job Title: MS Team Support Engineer Location: Hyderabad, Bangalore, Noida Years of Exp:3-5 years Highest Qualification: B tech, MCA, MSC, MBA

Key Responsibilities: MS Teams Admin, SIP protocols, SharePoint, O365, Voip Good to Have Skills: Can also consider: Understanding SIP Basics (Headers/Requests/) Basics of Networking (TCP/TLS) Teams High Level Architecture + Calling Services Architecture Teams Admin Centre Teams Sign In and Authentication Teams Core functionality Understanding of Teams Features How it works + Logs to collect Understanding of Teams VoIP and Meetings Live Events + Cloud Video Interop

Teams Migration Guest Access and AAD sync from AD perspective Teams Room System - IP phone devices Tools - Fiddler / Netmon or Wireshark, Solid understanding of client/server, networking, and Internet technologies fundamentals Exchange / SPO Integration with Teams

The profiles that have a strong emphasis on following skills 1. O365 + Teams 2. SharePoint + Teams


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