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Location

Gurgaon | India

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Job description

- We are looking for an enthusiastic person to join our team as a Customer Care Executive.
Responsibilities :

- Provide excellent customer support by answering questions and solving problems.

- Coordinate with other teams to arrange support for property sites when necessary.

- Help users install the app, register, and log in.

- Address any concerns or issues raised by guests and give solutions.

- Assist property owners in setting up a dashboard for their properties and after-sales support for products

- Coordinate with other teams to arrange support for property sites when necessary.

Eligibility :

- 1-2 years of experience in customer support/operations roles.

- Good communication and problem-solving skills and a friendly attitude to build positive relationships.

- Familiarity with CRM software, electricity usage, and dashboards.

- Ability to coordinate, and manage support services and key accounts for customers.

- Help users install the app, register, and log in.

- Bachelor's degree in Business/B. Tech in Electrical related field.

Work Mode : Work from the Office (6 Working days).

Salary : 15000-20000 INR/ Per month

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Job tags

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Salary

Rs 15000 - Rs 20000 per month