Sales Development Associate
Location
Work from home | India
Job description
- We re looking for best in class, award-winning sales and service agents as part of our mission to make a Better Mortgage available to all Americans
- At Better, our team of sales development associates are responsible for more than just generating loan applications we count on them to help us continually innovate and ensure we re bringing best-in-class customer service to the mortgage industry
- As part of the team, You'll be on the front lines of making every borrower s mortgage experience better, empowering them to make one of the most important financial decisions of their life
- Your work will expose you to other critical pieces of a technology company, such as product, engineering, and marketing, giving you many opportunities to share customer insights and ultimately improve Betters core technology and message
Responsibilities
- Calling pre-application leads assisting home buyers with their mortgage application.
- Answering customer calls to assist with their pre-application mortgage needs.
- Communicating with the customer via email, instant message and other forms of written communication.
- Guiding pre-approved borrowers through their home buying process.
- Providing the best customer experience possible.
- Maximizing conversion of the leads provided to you.
- Collaborating with operations,engineering, product, and marketing on ways in which we can improve customer experience
Qualifications
- Minimum of 1 year experience in a sales and/or service role
- You can have experience in any industry as long as you enjoy taking care of clients and know how to win business
- Open to expanding your job scope to include additional sales-related opportunities
- Track record of beating quota and winning sales awards, with references that verify motivation, success and solid work ethic
- Demonstrate a growth mindset and is excited by the opportunity for coaching and feedback
- History of having high standards and a competitive drive to win
- Desire to help each customer with the most important financial transaction of their life
- Strong communication, organization, and time management skills
- Ability to troubleshoot and solve problems independently.
- High degree of integrity and work ethic
- The desire to work hard and crush it
Company Benefits
Our total rewards package consists of base salary, equity, benefits, and opportunity for yearly cash bonus. Some of our benefits include:
- Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more.
- Personalized care and tools for realizing your mental health and wellness goals.
- Company paid for lunch when working in the office.
- Additional benefit perks discounts.
Job tags
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