Location
Indore | India
Job description
SyStos Placements Job Portal comprises of HR professionals who hold rich experience in the field of consultation. Apart from Job openings, the candidates are provided with various other information like, Latest walk-in, Job Opportunities etc. Some interactive features like Resume services, Job alerts, etc are provided to keep the candidates updated every moment.
The Role You Will Be Responsible For - Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile - You have at least 1 year experience within a Customer Service or Telesales role, ideally within the IT Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are a strong mentor and coach who can build high performing teams
- You are a strong team player who can manage multiple stakeholders
What's on Offer - Work within a company with a solid track record of success
- Leadership Role
- Flexible working options
Job tags
Salary