Business Development Manager

This is a full-time on-site role for a Customer Service Representative at Xtrim Global Solutions Pvt Ltd in Indore.The Customer Service Representative will be responsible for providing excellent customer service on a daily basis. They will be taking inbound calls, outbound calls and providing technical support. The role will also involve data processing and knowledge-driven services.

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Experience abilities
• Excellent communication and listening skills
• Strong problem-solving and decision-making skills
• Attention to detail and ability to multitask
• Ability to work under pressure and in a fast-paced environment
• A Bachelor's degree in a related field is preferred
• Experience in the BPO industry is a plus