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Sales Manager-Africa (FES Sales Manager-Africa (FES Mumbai A.O, MUM-KND-AFS(FD), IN Sales


Mahindra & Mahindra Ltd


Location

Mumbai | India


Job description

Responsibilities & Key Deliverables

Africa is a strategic continent for M&M. Growing existing markets and scouting for new market opportunities requires a special skill. You will be part of a core team whose brief is to profitably increase Mahindra’s footprint. Focus on both tractor brands of M&M – Mahindra & Swaraj

You will be required to:

Formulate Annual Business Plans basis market & competition intelligence

Achieve sales volume (shipment and retail) and market share targets – work closely with internal (logistics, finance, product and marketing team) and external (distributor/dealer) stakeholders

Monitor efficacy of the sales funnel (enquiry, retails and conversions) and make course corrections, if required

Market intelligence – competition activity (pricing, new launches, feature upgrades/downgrades)

Formulate growth plans for existing markets; identify and develop new market entry strategy

Roll out Sales processes & standards (Eg. DEP) at Distributors and dealers.

Drive Sales Satisfaction (SSI) scores by effective co-ordination with internal stakeholders (Product, Marketing, Logistics, Customer Support)

Ensure First Time Right (FTR) launches of new products in co-ordination with Product team

Maintain effective contacts with relevant Ministries and diplomatic missions (in India and overseas)

Build and monitor distributor and dealer manpower capability

Build, monitor and improve network for better market coverage.

Grow “Brand DNA” by strategic marketing initiatives

Support Country Head in various reviews, projects, analytics etc.

Preferred Industries

Automobile

Manufacturing

Education Qualification

MBA; Bachelors of Technology; Bachelor of Engineering

General Experience

Person profile : Must have basic knowledge of international business (culture, preferences) to adapt and blend with overseas stakeholders. Knowledge of French language is preferred.

Must have strong analytical skills.

Should have a strong Emotional Quotient (EQ) - “culturally agnostic”, open minded, good listening and negotiating skills, collaborative and able to produce results with diverse teams

Critical Experience

Mahindra Leadership Competencies

Strategic Business Orientation_Business Perspective

Strategic Business Orientation_Anticipating and Leveraging Business Opportunities

Strategic Business Orientation_Strategic Foresight

Strategic Business Orientation_Global mind-set

Leadership through Sustainability_Strategize around,Sustainability Drivers

Leadership through Sustainability_Frugal mind set

Leadership through Sustainability_Stakeholder focus

Leadership through Sustainability_Triple Bottom Line Sensitivity

Customer Focus_Customer Sensitivity

Customer Focus_Customer Delight

Customer Focus_Service Orientation

Innovation Led Transformation _Idea Orientation

Innovation Led Transformation _Change catalyst

Innovation Led Transformation _Risk Taking with Responsibility

Result Orientation with Execution Excellence_Effective Project Management

Result Orientation with Execution Excellence_Passion for Quality

Result Orientation with Execution Excellence_Accountability for results

Result Orientation with Execution Excellence_Agility with discipline

Leveraging Human Capital_Exponential synergy

Leveraging Human Capital_Team development

Leveraging Human Capital_Entrepreneurial engagement

Leveraging Human Capital_Appreciating diversity

Weaving Passion and Energy at Work_Being Passionate about work

Weaving Passion and Energy at Work_Working without Barriers

Weaving Passion and Energy at Work_Blending Fun with work

Weaving Passion and Energy at Work_Learning from Failures

System Generated Core Skills

Sales Planning

Territory Coverage Optimization

System Generated Secondary Skills

Change Management

Designing Customer Experience

Identifying Customer Needs

Working Capital Management


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