Right Advisors Private Limited
Location
Noida | India
Job description
Job Title: Retail Trainer
Job Summary: As a Retail Trainer, your primary responsibility is to develop and implement training programs for retail staff to enhance their product knowledge, customer service skills, and overall performance. You will play a crucial role in ensuring that retail associates are well-equipped with the necessary skills and knowledge to deliver exceptional customer experiences and drive sales.
Key Responsibilities:
Training Program Development:
- Design, develop, and implement comprehensive training programs for retail staff, covering product knowledge, Behavioural trainings, sales techniques, customer service, and company policies and procedures.
- Collaborate with subject matter experts to ensure training materials are up-to-date and aligned with the company's goals and values.
Training Delivery:
- Conduct engaging and effective training sessions for new hires and existing employees, utilizing a variety of training methods such as workshops, role-playing, and multimedia presentations.
- Evaluate the effectiveness of training programs through assessments and feedback, making necessary adjustments for continuous improvement.
Onboarding:
- Facilitate the onboarding process for new employees, ensuring they are well-versed in company culture, policies, and procedures, as well as product knowledge.
Performance Monitoring:
- Implement performance monitoring systems to track the progress and success of retail staff, providing constructive feedback and additional training as needed.
Collaboration:
- Work closely with store managers and regional management to understand specific training needs and tailor programs accordingly.
- Collaborate with other departments, such as sales and marketing, to ensure a cohesive approach to staff training.
Stay Informed:
- Stay abreast of industry trends, product updates, and changes in customer behavior to continuously adapt and enhance training programs .
- Knowledge: TNI, TNA, Contant Making,
Qualifications:
- Bachelor's degree in Business, Human Resources, Education, or a related field.
- Proven experience as a Retail Trainer or in a similar training role within the retail industry.
- Strong knowledge of retail operations, customer service, and sales techniques.
- Excellent communication and presentation skills.
- Ability to create engaging and interactive training materials.
- Detail-oriented with strong organizational and multitasking abilities.
- Proficient in using training software and multimedia tools.
Profile: Sales Trainer
Experience Required: 4 years to 10 years
Location: Noida Sector - 1
Qualification: MBA - Any specialisation
Sales Trainer,Trainer,Sales Training,TNA,TNI,Contant Making
Designation: Sales Trainer
Vacancies: 1
Experience: 4.0 Year(s) - 10.0 Year(s)
Job tags
Salary
Rs 5 - 10 lakhs p.a.
