Technical Support Engineer
Location
Pune | India
Job description
Technical Support Engineer at Unbox Robotics
About Unbox Robotics We at Unbox Robotics are revolutionizing warehouses and distribution centers by building the world's most compact, powerful, and flexible mobile robotics systems for the new age of warehousing. Our product is the World's 1st of its kind AI-powered parcel sorting robotic system that gets installed 10X faster, saves 50+% space and improves productivity by more than 3X with 50% fewer robots than that of the competition. Founded in 2019, we are backed by marquee investors and angels. We are looking to add to our team of thinkers, innovators and doers and would love to have you join us at the Pune, India office and build the future of on-demand robotics logistics solutions
Roles amp; Responsibilities: - Daily report generation using dashboard and making consolidated summary from customer site.
- Ticket follow up and resolution from customer site.
- All kinds of maintenance support to customer support.
- Follow up with the appropriate team for issue resolution.'
Requirements - Maintenance process Knowledge
- Good coordination /collaboration
- Basic Automation knowledge
- Hands on experience with Excel
- Good Analytical skills
Good To Have - Exposure to Linux
- ROS Knowledge
- Min.1 yr Automation industry experience
Eligible Candidates - Desired Qualification: BE or graduation in relevant field
- Work Experience: 0-2 Years
We Value - Constant learner to become a Subject Matter Expert
- Proven record in start-up environment working with innovations
- Exposure to a high paced working environment
- Ability to conduct detailed procedures in a time-constrained environment
Work Location: Pune
Work Mode: In Campus
Salary Range: Competitive Salary
Job tags
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