Customer Care Representative( Immediate)
FracSpace Private Limited
Location
Hyderabad | India
Job description
Job title: Customer Care Representative( Immediate)
Experience: Less than 1 year
Job Location: Hyderabad
Job Overview
We are hiring a Customer Care Representative (Immediate) at FracSpace Private Limited, a leading fractional ownership company in the real estate industry. This is a full-time position based in Hyderabad, Telangana, India. As a Customer Care Representative, you will be responsible for providing exceptional customer service and support to our clients.
Qualifications and Skills
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office suite
- Strong sales operations knowledge
- Experience with Customer Relationship Management (CRM) software
- Exceptional customer service skills and ability to resolve customer issues
- Proven track record in sales management
- Strong interpersonal skills and ability to build positive customer relationships
- Highly organized and detail-oriented
- Ability to work in a fast-paced environment and handle multiple tasks
- Passion for providing outstanding customer care
Roles and Responsibilities
- Develop and execute strategies to drive business in new and existing markets
- Partner with Talent Acquisition to identify and recruit top sales talent
- Mentor employees to help them achieve individual and team objectives
- Provide exceptional customer service and support to clients
- Handle customer inquiries and resolve issues in a timely and professional manner
- Maintain and update customer records in the CRM system
- Collaborate with cross-functional teams to ensure customer satisfaction
- Conduct customer satisfaction surveys and analyze data to improve service quality
- Stay up-to-date with industry trends and customer needs
- Assist in organizing and managing customer events and promotional activities
Job tags
Salary
