Godrej & Boyce Mfg. Co. Ltd.
Location
Dehradun | India
Job description
KRA:
-Breakdown service-Mandatory service
- Working Capital Management
- Key Accounts Management of Key Franchisees
- Warranty Cost Control
- CSI (Customer Satisfaction Index) enhancement
Job Description:
- Coordinate centers for service delivery support and review delivery parameters
- Call center coordination
- Ensure induction, training & retention of technicians
- MIS & Control
- Enhance contract sales business
- Key accounts management of distributors/ dealers (Service level fulfillment, spares availability etc)
Job tags
Salary
