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Senior Support Engineer (Information Technology & Communication)


Emarat Maritime, LLC


Location

Mumbai | India


Job description

Job Title: Senior Support Engineer (Information Technology & Communications)

Responsibilities:

- Install and configure software, hardware, and networks.

- Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution.

- Ability to create network diagrams and documentation for design and planning network communication systems.

- Design, develop and deploy modular cloud-based systems.

- Identify, analyse, and resolve infrastructure vulnerabilities and application deployment issues.

- Define, plan, implement, maintain, and upgrade security measures, policies, and controls.

- Write reports and provide insights on the efficacy of the current security policies, incident responses, disaster recovery plans, and other security-related information.

- Ensure efficient function of data storage and processing functions in accordance with company security policies and best practices in cloud security.

- Create procedures for employees and train them in security awareness.

- Maintains, secure and upgrade a web system and ERP systems.

- Ability to quickly learn technologies and products using documentation and internet resources.

Skills and Qualifications:

- Relevant degree in Information systems or information technology.

- Familiarity with SQL and database operations.

- Availability outside of working hours to resolve emergency issues promptly.

- Excellent critical thinking and problem-solving skills.

- Patient and professional demeanour, with a can-do attitude.

- Microsoft, AWS, and other training certifications may be advantageous.


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