Guest Relations Executive

Location

Goa | India

Job description

Purpose of the role

Guest Relations is responsible for the organizations success in reputation and customer satisfaction.

Prior work experience : 2 4 years of working experience in Hospitality/Tourism background

Duties & Responsibilities

• Setting up hospitality for Isprava Guest checkin checkout
• Concierge services
• Massage cook restaurants planning the stay and special celebrations such as d cor cake
• Involved in the overall planning and setting up of new business vertical for Isprava
• Involved in Marketing Website Development Reservations Software s Revenue Channels FTO s Travel Agents Business Development Introducing F&B Staff Training along with Digital Media and packages roll out.

Skills Required

• Excellent communication skills (English)
• Able to demonstrate consistent high quality of hygiene and other allied services
• Organized and Systematic
• Patient energetic and openminded
• Wellpresented polite and tactful
• Can handle complaints in a calm manner
• Excellent people handling skills

Educational Qualifications: Degree in Hospitality

guest service management,front office,hotel asset management

Job tags

Salary