Treebo Hotels
Location
Bangalore | India
Job description
As a Customer Success Executive you will play a fundamental role in achieving Treebo's
ambitious customer acquisition and revenue growth objectives. You will be responsible for
obtaining and maintaining long term Key Customers by comprehending their requirements. The
ideal candidate is someone who can build and foster strong relationships with strategic
customers. You will need to identify needs and requirements to promote our company's
solutions. The goal is to contribute towards sustaining and growing our business to achieve the
maximum Share of Wallet from all our customers. Executives must be comfortable and fluent in
both written and verbal communications through meetings/calls/emails, work closely with
stakeholders and always be on the lookout for ways to increase Treebo's Share of wallet with
customers.
Job Description
➢ Manage Treebo's key Corporate accounts.
➢ Developing the relationship with clients and farming the existing accounts of Treebo for more
business opportunities.
➢ Developing trust in relationships with a portfolio of major clients to ensure they do not turn to
competition.
➢ Acquire a thorough understanding of key customer needs and requirements.
➢ Expand the relationships with existing customers by continuously proposing solutions that
meet their objectives and help increasing SOW and visibility of the brand.
➢ Ensure the correct products and services are delivered to customers in a timely manner.
➢ Serve as the link of communication between key customers and internal teams.
➢ Route qualified opportunities to relevant stakeholders for successful closure.
➢ Drive Central Initiatives through verbal/written communications to admins.
➢ Coordinate with internal stakeholders to ensure delivery of the highest standards of customer
experience.
Qualification needed
➢ Strong communication and interpersonal skills with aptitude in building relationships with
professionals at all organizational levels
➢ Highly energetic Individuals who are always willing to stretch their boundaries at Work
➢ Target Driven folks who will not stop or settle for anything lesser than their assigned targets
➢ Proficient with corporate productivity and web presentation tools
➢ Ability in problem-solving and negotiation
➢ Strong listening and presentation skills
➢ Ability to multitask, prioritize, and manage time effectively
➢ UG Degree in business administration or any other relevant field.
Job tags
Salary
