Aurus Fine Jewels
Location
Ahmedabad | India
Job description
Are you a people person? If you enjoy communicating with interesting people, we are looking for YOU.
You will be working with the in-house design and marketing team on the following: Interact with customers via telephone and chat, building genuine rapport and understanding their Jewelry preferences and requirements. Conduct detailed consultations to recommend suitable jewelry design products that align with the customer's style and requirements. Develop an in-depth understanding of Aurus and MOI offerings Craft compelling sales pitches that showcase the luxury of Aurus and MOI products, emphasizing quality, design, and value. Identify opportunities to upsell or cross-sell to enhance the customer's shopping experience. Guide customers through the ordering process and collaborate with the order processing team to ensure smooth order fulfillment and delivery. Gather customer feedback and insights regarding products sharing valuable input with the product development and marketing teams. Stay up-to-date with jewelry industry trends and fashion influences. Qualifications Bachelor's degree in Retail or a related field is a plus. Exceptional communication and interpersonal skills, both written and verbal. Proficiency in using telephony and chat platforms, as well as CRM software. Strong attention to detail and the ability to multitask effectively. Fashion-forward mindset with an understanding of style trends and personal styling techniques. Ability to adapt to evolving sales strategies and customer preferences. Customer-centric attitude, empathy, and problem-solving abilities About the brand A tight-knit group of passionate dreamers. Rooted in craft and design, Aurus and Moi is our worldview on design in general and history in particular, through a range of fine jewelry. We are a company of jewelry geeks, designers, visual thinkers, and engineers –– all with a shared passion to pursue excellence in what we do with our lives. We work in a collaborative setup where each creative mind has a seat at the table –– as we discover and determine ways to consistently offer a young, fresh, and unique voice in the traditional legacy-led jewelry industry. Websites : , Instagram accounts : @moi.vibe, @aurus.jewelsJob tags
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