POC or Production implementation knowledge in the appdynamics ,Dynatrace , DCRUM and Gomez o Understanding the architecture of Real user monitoring and deep drive monitoring.
End to End Implementation knowledge of the tools o Creating and Configuring the Gomez Script.
Creating and configuring Software Services in Real user monitoring.
Configuring the SSL Application and think client application in real user monitoring.
Creating DMI Reports o Knowledge in middleware technology and network o Strong Knowledge in Application tiers and components (web based and non- webbased)
Handling RFC Requirement o Creating dashboard and instrumenting the tools as per client requirements.
Providing solution to the client accounting to the requirement o Analyzing the client requirement and propose the appropriate solution. Knowledge of basic Windows & Unix administration o Ability to prioritize and multitask o Excellent communication and interpersonal skills o Ability to quickly assimilate technical and non-technical information o Knowledge on ITIL based Delivery o Ready to work on 24*7 Environment & Ready to relocate across India o Good communication (written & oral) & presentation skills, business analysis skills, self-initiated, quick learner o Exposure and Experience in handling
Enterprise Systems Management(ESM) tools o Windows and Unix Administration & middleware technology Knowledge is preferred o Scripting Skills (Perl, Bash, C#, others)
Practitioner -Incident, change and problem management