AlifCloud IT Consulting Pvt. Ltd.
Location
Pune | India
Job description
Project Role: L2 Technical Support Engineer Skills: Microsoft 365, Networking, Firewall, VoIP. Experience: 2 - 3 Years Salary: Up to 5-7 LPA Work Location: Pune, NIBM (WFO) Key Responsibilities: Fundamental understanding of the Operating System and system troubleshooting. Handling end-user tickets related to M365 ( Outlook, Teams, SharePoint, One-drive etc ). Experience in management and security solutions for Windows devices like
Intune. Understanding and troubleshooting of VPN for both Windows as well as third-party VPN clients ( FortiClient ). Good understanding of Firewall, router, and networking concepts. Proficient understanding in functioning of Router specially the home routers as well. Understanding and experience in VoIP technology . Different concepts in VoIP, desk phone, mobile VoIP application (call switch) . experience in troubleshooting broadband issues as well mobile phone issues. Understanding and experience in specifically O365 issues, Azure issues On-Prem Active Directory Professional Attributes: Excellent verbal communication skills to connect with customers at varying levels of the organization. Adaptive learner and ability to grasp things quickly. Ability to operate independently and make decisions with no supervision.Job tags
Salary