Client Services Representative
Location
Mumbai | India
Job description
Company Description
Sparkle Event Solutions is a reputable brand known for producing benchmark events, exhibitions, brand activations, and hybrid and virtual event experiences. The company has conceptualized, designed, and implemented many events, exhibitions, activations, and promotions at various levels for a variety of top corporate houses in India and overseas during the course of its more than 15 years in business. Vodafone, PricewaterhouseCoopers, SBI Life Insurance, Mahindra & Mahindra, Tech Mahindra, Marriott Hotels, Scorpio Marine Management, MSC Shipping, Sany Heavy Industries, ST Telemedia Global Data Centre, Protiviti Global, and many others are among their clients.
Role Description
This is a full-time on-site role as a Client Service Representative. The Client Service Representative will be responsible for addressing client queries, resolving issues, and ensuring customer satisfaction. Additionally, the Client Service Representative will manage client accounts, and collaborate with other departments to ensure successful events.
Qualifications
- Excellent communication and customer service skills
- Experience in client services and customer satisfaction
- Experience in finance and accounting
- Strong attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in Microsoft Office and other computer software
- Experience in event management industry is a plus
- Bachelor's degree in Business Administration or related field
Job tags
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