Manager - Retail Store Operations
Location
Aurangabad | India
Job description
Role
Store Manager
Job Level/ Designation
Manager
Function / Department
Retail
Location
Aurangabad
Job Purpose
Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)
Key Result Areas/Accountabilities
- Sales acquisition
- Customer Service
- Store management
- People management
- Marketing
- Store profitability
- HSW
- Store Manager will be primarily responsible for Profit & Loss of his/her store operations.
- Must have experience of handling 5-7 team members, proven track record. Eye of details.
- Should have working knowledge of account management of SME/SOHO accounts.
- Understand Digital landscape and drive digital penetration.
- Drive Customer Service Experience & Excellance.
Core Competencies, Knowledge, Experience
- Good communication and convincing skills
- Customer handling
- Store handling
- Team handling skills
- Decision making and delivering results
- 2-5 Years experience
Must have technical / professional qualifications
- Graduate
- Preferably from Telecom and Retail
Job tags
Salary